Overall product quality improvement in the automotive industry

Professional market research and consulting agency J. D. The POWER4 released an annual survey report, saying that the overall quality of new brands of the brand has been improved this year, among which Porsche brand cars have the best quality.

J. D. POWER investigated more than 80,000 car owners who bought or leased 2008 new models from November last year to January of this year. The content involved the vehicle's control, braking, seat comfort, and sound system. problem.

The survey results show that 26 of the 36 auto brands surveyed this year have improved in quality. On average, there are 118 problems per 100 cars, down from 125 last year. J. D. According to POWER, the overall quality of the automotive industry has steadily increased over the past 10 years, with an average of 176 problems per 100 vehicles in 1998.

In this year's quality survey, the quality of Porsche brand cars ranked first, followed by Nissan Infiniti, Mercedes-Benz, Toyota Lexus and Toyota brands. The five worst car brands are Chrysler JEEP, BMW MINI, Land Rover, General Saturn, and Suzuki.